Salesforce Integration
net2phone just made it easier to communicate with your leads with our Salesforce business phone integration.
Our net2phone Salesforce integration increases productivity and gives you greater visibility into the status of opportunities and support calls. Quickly and easily update and organize your Salesforce records in just a couple of clicks.
Seamlessly Stay Connected
Focus on one tool: Now you can easily make and receive calls from within Salesforce, keeping sales and support teams in the tool that’s critical to their success.
Save Time: The Salesforce records of your inbound callers are automatically populated.
Make Data Driven Decisions
Keep track of essential details: With rich call records automatically integrated into Salesforce; you can be sure everyone in your organization has access to the most up to date records. Never wonder about the status of an opportunity again.**
Capture accurate metrics: Maintaining accurate records means you can have confidence in the metrics that matter most to your business.
Customize Call Activities: Capturing your customized call results ensures the application is tailored to your business requirements.
Configure Call Center Settings
Configure: Layout your call center directories with directory numbers and updated number search options.
Customize: Each users profile and softphone can be customized for the individual so they can see important specifics based around their role.
